Kofax versions affected:
- 10.1
- 10.2
- 11.0
Cause of Issue:
Network or Disk failure during PDF document generation
Issue:
Images from one document may be included as the first page or pages of the first document processed after the network or disk failure
Resolve:
Apply the latest service packs or fixpack for your version of Kofax. The behavior was eliminated in the respective versions:
- 10.1.1.11 (Kofax 10.1 Service Pack 1 Fix Pack 11)
- 10.2.1.5 (Kofax 10.2 Service Pack 1 Fix Pack 5)
- 11.0.0.1 (Kofax 11.0 Fix Pack 1)