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Error received on workstation after new installation/update/or upgrade
Possible issue:
Service pack level and fix pack level are not the same as the server
Port to the licensing server is not open - review the ACConfig.xml file located in the CaptureSV/Config file to determine the port. Default port is 2424
Other possible solutions can be found at http://knowledgebase.kofax.com/faqsearch/