Problem:
Receiving the following error message when attempting to Scan in Capture Scan module on the KC workstation (VCDemo Scans successfully): “Error calling OpenMcVRSscan 2nd time”. How can I resolve this issue?
Solution:
This error can occur if Scan Module attempts to load the VRS Multicore processor for a new session before the VRS scan source has been completely unloaded from its previous session. Disabling Multicore Processing in the VRS Administrative Console will prevent this error from occurring.