How to test a scanner's ISIS driver

Question:


How can I verify that the scanner's ISIS driver is installed and working correctly if it is not working in VCDemo, VRS Test Console, or Kofax Capture scan module?

Answer:

  1. Navigate to C:\Windows\Pixtran
  2. Double-click on testappn.exe
  3. Select the scanner in the Scanner selection window
  4. Scan a page
  5. A dialog box will state "Success" 
  6. If TESTAPPN is unable to communicate with the scanner, or if it reports any errors during scanning, contact the scanner's manufacturer for support troubleshooting the scanner hardware and/or its ISIS driver.