Tungsten Import Connector
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      KIC - format time from default 24 hour timestamp to 12 hours.

      Issue:


      Customers are selecting "Include message header of email" In KC or KTM validation they see that they are in 12 hour time stamp but the email header shows time in 24 hour timestamp.


      The server time clock is also in 12 hour time stamp.


      Resolve:


      1. locate the KFXConverter.ini file. The default location is: C:\Program Files (x86)\Kofax\KIC-ED\MC\bin\KFXConverter

      2. Open the file in notepad++ and change the following in the DateFormat="" line like the one below.

      ​
      change to:
      ​
      3. Restart the Import connector services and try the import again.