KIC - Test folder import error

Error Message: Permission check on folder \\FolderLocation for user not ok

When the Test folder import button is clicked, the following six steps occur:

1. A connection to the folder specified, with the account specified in the username/password fields, is made.
2. A command to list the contents of the folder is made.
3. A command to create a file is made.
4. A command to rename and delete the file just created is made.
5. A command to check folder permissions for the specified user using the GetEffectiveRightsFromAcl() function is made.
6. KIC will then disconnect from the folder.

The error indicates that during Step 5, KIC is faced with an “Access is denied” error when running the GetEffectiveRightsFromAcl() function.

The error indicates that KIC could not obtain any results from the function. It does NOT indicate that the user does not have the appropriate permissions on the folder. It DOES indicate the the user account does not have appropriate permissions to run the GetEffectiveRightsfromAcl() function.

Note: This error will not prevent the Folder import settings from being saved and used. It is recommend that testing be performed to ensure that appropriate functionality occurs when using the watched folder. In particular, test that files not created by the user account that KIC will use to access the watched folder can be imported from the Watch Folder.

If you get the permission check error similar to the screenshot but is able to get the watch folder to pull in files - This is probably due to some extra security features blocking Kofax from completing the check on step 5 but as long as the folder location is able to pull images into Kofax, you are fine to use it as is.