QUESTION
Does Kofax Capture support MultiSubnetFailover?
ANSWER
Kofax Capture supports MultiSubnetFailover with a small changes to the ACConfig.xml file. Backup the ACConfig.xml file and add the MultiSubnetFailover parameter directly into the <SQL-Server> section, setting its value to True.
Below is an example of ACConfig.xml with the referenced SQL Connection String:
<SQL-Server>
<SqlServerInstance>Instance_Name</SqlServerInstance>
<Database>KofaxCaptureC2;MultiSubnetFailover=True</Database>
<AuthenticationMode>SqlServer</AuthenticationMode>
<UserID>kofax</UserID>
<Password>oaOa21btEbIu/5HXKCKqdDagbmzc37Azb</Password>
<IsCreatedDatabase>1</IsCreatedDatabase>
</SQL-Server>
Please see the following Microsoft article for further details: