Kofax Capture Batch ID or Document ID needs to be changed

Question:


How can I change the value of the batch id or document id in Kofax Capture?


Answer:

  1. All batches will need to be processed out of batch manager
  2. Run dbutil.exe /supporttab via 'run' or command line
  3. Location of dbutil.exe
    1. C:\Program Files (x86)\Kofax\CaptureSS\ServLib\Bin
    1. C:\Program Files (x86)\Kofax\Capture\Bin
  1. Click on the 'Support Tab'
  2. Enter the correct value
  3. Click on 'Change'