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  2. Tungsten Automation (Formerly Kofax)

Location of Log Files for Kofax Products

KC - Kofax Capture



  • Client Server logs are located in C:\ProgramData\Kofax\CaptureSV\Logs
  • If the logs are not located in this folder the path can be found in the Registry.
    • Navigate to the Registry the pathway is found in Computer\HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Kofax Image Products\Ascent Capture Server
  • Work Station logs are located in C:\ProgramData\Kofax\Local \Logs

KIC - Kofax Import Connector



  • Default location C:\ProgramData\Kofax\KIC-ED\Logs
  • If the logs are not in the default location go to the server
    • Open Kofax Administration
    • > Electronic Documents
    • > Configuration
    • > General Settings
  • Message connector C:\ProgramData\Kofax\KIC-ED
  • If not in the default location
    • Open MC Configuration Utility
    • > Open Monitor
    • > Configuration Tool 
    • > Advanced
    • > Trace Settings
    • > Trace location

KTM - Kofax Transformation

  • Default location C:\ProgramData\Kofax\Local\Logs
  • Location is default for both server and workstations, server will have more logs

KCNS - Kofax Capture Network Server

  • The default location for the ACIW logs(web server) are on the IIS server located at C:\ProgramData\Kofax\KCN Server\Logs.
  • ACIC logs are located in the C:\ProgramData\Kofax\CaptureSV\Logs or C:\ProgramData\Kofax\Capture\Local\Logs folder depending on the install type