Patch Code Separation not working in Scan Module

Issue


In Kofax Capture, Patch Code separation of color or grayscale images is not performed in the Scan Module if "Found on Standalone Separator Sheet" is enabled in the batch class Custom Separation and Form Identification Profiles.

Cause


In Kofax Capture, when "Found on stand-alone separator sheet" is enabled in the Custom Separation and Form Identification Profiles for patch code separation (and when using Kofax Separator Sheets), the default behavior is for patch code separation of bitonal (black and white) images to occur at scan-time in the Scan Module, while patch code separation of color and grayscale images occurs in the Recognition Module. This behavior is documented in TFS #105032.


When "Found on stand-alone separator sheet" is disabled, the default behavior is for patch code separation of bitonal, grayscale, and color images to occur at scan-time in the Scan Module.
 

Solution


To force patch code separation of all images (bitonal, grayscale, and color) to occur at scan-time in the Scan Module when "Found on stand-alone separator sheets" is enabled:


  1. Close the Scan Module.
  2. In the Registry Editor, navigate to the following registry key:
  3. HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Kofax Image Products\Ascent Capture\3.0
  4. Create a new DWORD with the name: TossSeparatorSheet
  5. Set the value of TossSeparatorSheet to 1
  6. Restart the Scan Module.

Taken from Kofax Knowledge Base: https://knowledge.kofax.com/Capture/Kofax_Capture/Troubleshooting/Patch_Code_Separation_of_Color_or_Grayscale_Images_Not_Performed_in_Scan_Module