Tungsten Capture
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      Tungsten Capture - Opening Script error: Could not find directory

      Problem:

      After a workstation re-install, the customer advised that they were unable to open scripts. They received the following error: Could not find directory 'c:\temp\CAPTUR~1\AdminDB\Scripts\VB2022Template'

      Solution:

      1. Open Registry Editor
      2. Go to the following registry key: Computer\HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Kofax\SALicClient
      3. Check to see if the the key SharedLicenseServerFileUnc is pointing to the \\KofaxServer\CaptureSV\Config location. It should look similar to the following:

      4. Open Services.msc and restart Kofax Capture Service